FAQs

Frequently Asked Questions

ANSWER:
Using a transparent image such as the eps or png file will solve this issue. If you need assistance understanding your graphic files, please contact our partners at janeink.com or Cyphondesign.com

ANSWER:
This is an alphanumeric code that you create for the coupon. You can request analytics for that particular deal.

ANSWER:
Impressions on Thymbol display in the form of a banner ad just below the Header page. The impressions rotate every 6 seconds and display a new business from the spotlight. No other business will appear on your Branding Page.

ANSWER:
The Business Spotlight is the first screen consumers see once they open up the app or browse on the consumer website. You must purchase impressions to be seen in the business spotlight.

ANSWER:
We recommend that you contact cyphondesign.com and janeink.com for professional graphics designs.

ANSWER:
Thymbol’s default video show until you replace the default video with one of your own. If you need help creating a video, we recommend and support to professional services of BWE Monthly and Dragon Where Video production companies.

ANSWER:
Yes, you can change your package at anytime after you have chosen your initial package. When you change packages or add impressions, you will be charged for your new selections. However, the balance will adjust, giving you credit for the days you have already been charged.

ANSWER:
You need to create a login profile for each location. However, for your convenience, we are working diligently to bring you a new master login feature that will allow you to add additional locations to your profile.

ANSWER:
It publishes in real time; however, our staff will review the uploaded vide for content, and to ensure good sound and video quality.

ANSWER:
Anytime, simply delete the current video and replace it with a new one.

ANSWER:
Anytime, simply delete the current coupons and replace it with a new deal.

ANSWER:
No, Thymbol’s background is the only image available for the coupon offerings.

https://youtube.com/watch?v=5RZQbizKn3Y%3Frel%3D0%26showinfo%3D0%60%60
Thymbol WebsiteFAQS